Please feel free to contact us, if you have any questions or concerns.
Frequently Asked Questions
RETURN & EXCHANGE
For inquiries on how to cancel, return, or exchange the items bought at our online shop, please check the following information and contact us using the "Cancel, Return, and Exchange Request" below.
Yamatomichi offers repair services for all of our products. For inquiries on repairs, please contact us here. We also regularly upload information on repairs through JOURNALS and SNSs.
ONLINE CUSTOMER SUPPORT
Yamatomichi staff members will answer questions and concerns on our products through our online customer service and live Instagram feeds. Please note, this service is currently only available in Japanese.