Sep. 17th Restock Notification

Talk by Founder Akira at morimori, Hong Kong Now Available in Simplified Chinese

REPAIR

REPAIR PATCH

<ul>
<li>Overseas customers who need to change the size of their order, should note that the time needed for shipping will vary greatly depending on your country of residence.</li>
<li>We only accept exchanges when the item is unused (except for fitting). </li>
<li>If you wish to exchange the size of the item, please contact us within seven days of receiving your order.</li>
<li>Exchanges can only be made for the same color in a different size.</li>
<li>If the size you wish is out of stock, we will suggest a different color.</li>
<li>If the product is out of stock, we may simply have to ship the item back to you.</li>
<li>All shipping costs to be carried by the customer. </li>
<li>We will only send the exchanged item to you, upon receipt of return shipping cost via PayPal.</li>
<li>Please be aware that some countries charge customs duties depending on the price of the item. </li>
<li>We are unable to answer any questions on local customs. Please contact your local customs bureau.</li>
</ul>

<ul>
<li>Order Confirmation will be sent after the order.</li>
<li>The items will be dispatched within 3 days after the payment is confirmed.</li>
<li>The dispatch notice will be sent by email as soon as the items are dispatched.</li>
<li>The delivery may be delayed by unforeseeable reasons such as natural disasters and other logistics issues. We appreciate your patience and understanding.</li>
<li>We cannot ship multiple orders in one package due to how our delivery system is currently set up.</li>
<li>We will ship to regions in North America, Oceania, and Europe (excluding Russia) via DHL. For regions in Asia, the Middle East, Central and South America, Africa, and Russia, we use EMS (International Express Mail Service) for shipping. </li>
<li>Shipping fees and delivery times vary depending on the shipping destination as well as the size and weight of the items.</li>
</ul>

<ul>
<li>We only accept payment by credit card. We currently do not accept payment via bank transfer from overseas accounts.</li>
<li>We accept the following Credit Cards: Visa, Master, American Express, and JCB.</li>
<li>To download your receipt, please click the link included in the Dispatch Notice, which we will send by email as soon as the items are dispatched.</li>
</ul>

When rubbed against a white or light-colored shirt during rain or when wet from sweating, the colors may transfer and stain the shirt.

Washing 
It is machine-washable, but please be careful with water temperature and machine settings as high temperatures may cause shrinkage. Because natural merino wool has short fibers, fuzz and pilling may appear, but after several washes, they will become less noticeable.
<ul>
<li>Use a neutral detergent. Wool fibers are chiefly composed of animal proteins that are vulnerable to alkalinity, so avoid washing with alkaline detergent as it may damage the texture. </li>
<li>Close the zippers, if any, to avoid the damage caused by the contact with metal parts.
</li>
<li>To avoid damage caused by contact with other laundry, or deformation caused by tangling, please wash it separately or use a laundry net.</li>
<li>Please wash it separately from white or light-colored clothing to avoid a color transfer.</li>
<li>Set your washing machine to &#8220;Gentle Course&#8221; or &#8220;Hand Wash Course&#8221; with gentle water flow. This will shorten the stressful process of wringing and dewatering, and minimize the risk of shrinkage and deformation.</li>
<li>Washing with lukewarm water (about 30℃) will help remove dirt even with gentle water flow. Do not wash in hot water as high temperatures may cause shrinkage.</li>
<li>Do not use fabric softener as it may coat the fibers and hinder the natural properties of wool.</li>
<li>Do not bleach as it may cause color fading.</li>
<li>Smooth out the wrinkles, adjust the shape, and dry flat in the shade. Line dry is not recommended as the wet fabric may be stretched by its own weight.</li>
<li>Washing may cause slight deformation or distortion due to the nature of the fabric.</li>
</ul>
 Precautions when using the dryer 
The dryer can be used at a low-temperature setting (60℃ or lower). Please note, however, that repeated use of the dryer can damage the product. it is recommended to use the dryer only when necessary to prolong the product life.
<li>When using a dryer, use a low-temperature setting (60°C or lower).</li>
<li>The clothes may get tangled together and wrinkled when multiple items are washed at once. </li>
<li>For a clean finish, it is recommended to use a small number of clothes, about three for drum-type washers and dryers, and only one for vertical washers and dryers.</li>
<li>After drying, iron out the wrinkles if necessary. </li>
How to Remove Wrinkles 
Knitted fabrics are less likely to wrinkle than woven ones, but if the wrinkles are noticeable, please iron the product. There is, however, a risk of fabric shrinkage if the fabric is continuously exposed to iron steam at an excessively high temperature. Please follow the precautions below when ironing.
<ul>
<li>Use a steam iron.</li>
<li>Always use the iron at a medium temperature (around 140°C to 160°C) setting or lower.</li>
<li>Avoid applying pressure. Let the steam blow over the fabric while slightly lifting the iron. Gently stretch the fabric while ironing for the best results.</li>
<li>After applying steam for a few seconds, gently smooth out the wrinkles with your hands.</li>
<li>If the wrinkles are still noticeable, apply a thin cloth and softly iron the fabric.</li>
<li>After ironing, dry completely.</li>
</ul>
<figure class="productcare-video">
<video playsinline="" loop="" muted="" autoplay="" controls src="https://www.yamatomichi.com/wp-content/uploads/2021/07/5ef5c9fe75a9fc46f4ddab297915f8a8.mp4"></video></figure>
Keep in Shape 
Shrunk or deformed clothes can be restored by ironing them. However, there is a risk of fabric damage and shrinkage if the fabric is continuously exposed to high temperatures.
<ul>
<li>Do not strongly press the iron. Lightly iron with steam.</li>
<li>Always use the iron at a medium temperature (around 140°C to 160°C) setting or lower.
</li>
<li>Avoid applying pressure, and let the steam blow over the fabric while slightly lifting the iron. If there is still any shrinkage, apply steam while stretching out the fabric.</li>
<li>After blowing steam for a few seconds, stretch the fabric little by little while it is still moist by the steam to touch up the shape.
</li>
<li>After the shape adjustments, leave it for a while without moving it and dry well.</li>
</ul>
<figure class="productcare-video">
<video playsinline="" loop="" muted="" autoplay="" controls src="https://www.yamatomichi.com/wp-content/uploads/2021/07/4f13c2ad51fafb6a52481227886ed6f3.mp4"></video></figure>
How to Avoid Insect Damage 
Merino wool, an animal-derived fiber, has the disadvantage of being easily eaten by insects because of the protein contained in the fiber. However, the risk of insect damage can be reduced by proper care.
<ul>
<li>If there is any dirt left, it can attract insects, so be sure to wash thoroughly before storing.</li>
<li>Steam from an iron can effectively kill insects by heat. Use a medium temperature setting when ironing, and after steam, dry well before storing it.
</li>
<li>Keep well-ventilated. Avoid humid environments.</li>
<li>Vacuum storage bags are also effective in preventing insect damage. Air left in the bag will allow insects to survive. Make sure to completely vacuum it and make it air-tight before storing. Please note that vacuum sealing may cause wrinkles.</li>
<li>If you use mothballs, please follow the labelled instructions.</li>
</ul>

Washing 
It is machine-washable on the regular course. Please refrain from using the tumble dryer, as the texture of the fabric may be hardened. To reduce wrinkles after drying, smooth out wrinkles as much as possible before drying.
<ul>
<li>Wool fibers are slightly acidic, so avoid washing with alkaline detergent as it may damage the texture. Use a neutral detergent.</li>
<li>To avoid damage caused by contact with other laundry, or deformation caused by tangling, please wash it separately or use a laundry net.</li>
<li>Wrinkles tend to develop during spin-dry. To reduce wrinkles, shorten the spin-dry time.
</li>
<li>Washing with lukewarm water (about 30℃) will help remove dirt.</li>
<li>Smooth out the wrinkles, adjust the shape, and line dry in the shade.</li>
<li>Do not tumble-dry, as the texture of the fabric may be hardened.</li>
<li>Make sure to smooth out the wrinkles and hang dry in the shade. </li>
<li>Do not use fabric softener as it may coat the fibers and hinder the natural properties of wool.</li>
<li>Do not bleach as it may cause color fading.</li>
</ul>
How to Remove Wrinkles 
Compared to knitted fabrics, woven ones tend to wrinkle more easily, so please shorten the spin-dry time and smooth out the wrinkles as much as possible before drying. If wrinkles still remain, please iron them out.
<ul>
<li>Use a steam iron.</li>
<li>Always use the iron at a medium temperature (around 140°C to 160°C) setting or lower.</li>
<li>When ironing, apply a thin cloth while blowing the steam. If the iron is pressed excessively, the fabric may get unnaturally glossy. Iron gently.</li>
<li>After ironing, dry completely so that no moisture remains.</li>
</ul>
How to Avoid Insect Damage 
Merino wool, an animal-derived fiber, has the disadvantage of being easily eaten by insects because of the protein contained in the fiber. However, the risk of insect damage can be reduced by proper care.
<ul>
<li>Dry well before storing. If there is any moisture left, it will be prone to insect damage.</li>
<li>Steam from an iron can effectively kill insects by heat. Use a medium temperature setting when ironing, and after steam, dry it completely before storing it.
</li>
<li>Keep well-ventilated. Avoid humid environments.</li>
<li>Vacuum storage bags are also effective in preventing insect damage. Air left in the bag will allow insects to survive. Make sure to completely vacuum it and make it air-tight before storing. Please note that vacuum sealing may cause wrinkles.</li>
<li>if you use mothballs, please follow the labelled instructions.</li>
</ul>

We accept repairs for all of our Yamatomichi products. For inquiries on repair services including patching the holes, repairing with extra components, or fixing the items damaged over time, please feel free to contact us from the <a href="https://www.yamatomichi.com/en/support/repair/" rel="noopener" target="_blank">&#8220;Repair&#8221;</a> section of the SUPPORT page.
Repair Tape
<ul>
<li>For temporary repair, please keep the repair tape in your emergency kit.</li>
<li>The repair tape should be patched up on both the front and back sides of the fabric. The tape must be larger than the damaged or torn part of the fabric.</li>
<li>If you round the edges of the patch, it will last longer.</li>
</ul>

A natural fiber, merino wool has wonderful properties such as excellent temperature and humidity control and deodorant performances, but it also has a weakness; yarns are likely to break and develop holes due to abusive use and moth eating.
For inquiries on repairing holes or products damaged over time, please feel free to contact us from the <a href="https://www.yamatomichi.com/en/support/repair/" rel="noopener" target="_blank">&#8220;Repair&#8221;</a> section of the SUPPORT page.
Needle Felting
Holes in merino wool cut-and-sewn products caused by thread breakage or moth bites can be repaired by felting, a technique to patch the hole with the raw wool using a special needle. You can repair by yourself, and Yamatomichi also offers felting repair services using raw wool of the same color as the product.
For more details of felting and how we repair the merino items, visit Yamatomichi JOURNALS &#8220;<a href="https://www.yamatomichi.com/en/journals/292090/" rel="noopener" target="_blank">#1 Repairing Holes in Merino Wool</a>&#8220;.

We accept repairs for all of our Yamatomichi products. For inquiries on repair services including patching the holes, repairing with extra components, or fixing the items damaged over time, please feel free to contact us from the <a href="https://www.yamatomichi.com/en/support/repair/" rel="noopener" target="_blank">&#8220;Repair&#8221; </a>section of the SUPPORT page.