Yamatomichi Winter Holiday Closure
In Japan, the New Year season — Shōgatsu — is a time to slow down and reset. Many families visit shrines, share mochi, and welcome the year with a sense of calm and gratitude. Just as the mountains settle into winter, many businesses take a longer holiday break, and we’ll be doing the same.
Below is our winter holiday schedule by department.
Online Shop
Closed: Dec 23, 2025, 15:00 → Jan 13, 2026, 10:00
Online purchases will not be available during this period.
Website
Jan 5 → Jan 9, 2026
The website will be temporarily unavailable during maintenance.
Customer Support & Repairs
Closed: Dec 27, 2025 → Jan 4, 2026
・Emails received by Dec 25, 18:00 will be answered by Dec 26.
・Replies resume from Jan 5.
・Repair intake:
・Last intake of 2025: Dec 24
・Intake resumes: Jan 5
Size Exchanges & Returns
Requests confirmed by the morning of Dec 23, 2025 will be processed within the year.
Requests received afterward will be handled from Jan 13, 2026.
Yamatomichi Kamakura
Closed: Dec 27, 2025 → Jan 2, 2026
Open through Dec 26. Reopens Jan 3.
Yamatomichi Kyoto
Closed: Dec 27, 2025 → Jan 3, 2026
Open through Dec 26. Reopens Jan 4.
Frequently Asked Questions
Q. Can I cancel my order while the online shop is closed?
→ Cancellations cannot be accepted after Dec 24, 8:00.
Q. When will my order ship if I pay by bank transfer?
→ If your payment is confirmed by Dec 24, 8:00, your order will ship the same day.
Payments confirmed after this time will ship on or after Jan 13, 2026.
Q. When is the final shipping day of the year?
→ If payment is confirmed by Dec 24, 8:00:
・Japanese addresses: Dec 24
・International shipping: within the year
Q. When will shipping resume after the holiday?
→ Shipping will resume from Jan 13, 2026.
For more FAQs, please visit this page.